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Encryption in transit and at rest. Daily backups.
Flat Rate. Private or Cloud AI. No per-seat pricing.
100 agents on traditional per-seat platforms = $10,000+/month.
On VentureHelm Service Desk: $2,999. Flat.
No per-seat pricing. AI that runs on your infrastructure. Self-hosted or cloud deployment.
Multi-channel ticket management. Email, chat, phone, portal — all in one unified queue.
Every conversation in one place. No more tab-switching between channels.
Real-time AI suggestions. Draft replies, classify tickets, detect sentiment — powered by private AI.
AI auto-generates articles from resolved tickets. A well-maintained self-service knowledge base can reduce repetitive ticket volume.
Per-priority response and resolution targets. Escalation chains. Business hours and holiday awareness.
Branded portal for your customers. Ticket submission, status tracking, KB search.
We host it. Canadian data centres. SOC 2 audit in progress. Zero maintenance.
Run on your infrastructure. docker compose up. Full control. Air-gap capable.
Keep sensitive data on-prem. Route general queries to cloud. Best of both worlds.
| Traditional Per-Seat | VentureHelm | |
|---|---|---|
| 100 agents | $10,000+/mo (per-seat) | $2,999/mo (flat) |
| AI Features | Paid add-on | Included |
| Self-hosted option | Rarely available | Yes — Docker |
| Cost predictability | Grows with every new hire | Fixed monthly rate |
Fixed pricing vs. per-seat scaling
Accepting 5 implementation slots per quarter. Every plan includes unlimited agents.
$999/mo
Ticketing, email channel, basic SLA, 3 AI models
$2,999/mo
All channels, advanced SLA, SSO, 10 AI models, API access
$5,999/mo
Unlimited everything, dedicated CSM, custom integrations, custom SLA
$3,999/mo
Full platform on your infra. Docker deployment. Air-gap option.
See how much you save with flat-rate pricing.
Current monthly cost
$5,750/mo
VentureHelm monthly cost
$2,999/mo
Annual savings
$33,012/yr
Competitor pricing sourced from official vendor pricing pages. Verified as of registry date. Your actual cost may differ based on tier, contract terms, and add-ons.
Competitor pricing sourced from official vendor pricing pages. Verified as of registry date. Your actual cost may differ based on tier, contract terms, and add-ons.